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Microsoft Dynamics 365 Family
Know your customers like never before with a real-time customer data platform. Discover the new, powerful engagement insights that deliver the most comprehensive view of your customers.
Microsoft Dynamics 365 is a family of software that, as well as Business Central, includes further modules for managing: Sales, Marketing, Service, Operations, Commerce and HR. You can see some details on the main modules at the foot of this page.
Modulate is a fully accredited Microsoft Partner for D365, Business Central and NAV.
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Dynamics 365 and Business Central
We at Modulate are experts in D365 Business Central. It's where we spend most of our time and almost all our clients have the core of their D365 system built around Business Central.
The reasons for this are party historic. Our Consultants started with Business Central's predecessor Microsoft Navision (or NAV). NAV was renamed as Business Central and fully incorporated into the D365 family by Microsoft in 2018. However, Business Central as well as providing core financial management also includes a lot of functionality within it. In essence it provides as a fully included and integrated package that has many of the functionalities available in other D365 Modules. Including:
Reporting & Analytics
Supply Chain Management
Sales CRM and Customer Service Management
Project and Job Cost Management
As almost all clients will benefit from an integration with Financials we recommend that you also look at the companion page for Business Central. You may well find that it, along with Microsoft Office, contains all you need to run your business.
Full sales force automation for a complete and better understanding of customer needs. Engage more effectively, and win faster. Dynamics 365 Sales helps sales teams focus on the best opportunities, gain actionable insights, get a complete view of prospects, and feel assured that data is secure and easily accessible.
Dynamics 365 Customer Service
Transform service quality and earn greater loyalty by connecting relationship information which empowers agents to provide seamless support. Built-in intelligence means that not only can you deliver faster and more personal customer service, but also add value to every interaction.
Dynamics 365 Marketing
Transform customer journeys with personalised experiences. Move beyond basic email marketing with marketing automation solutions including D365 Marketing and ClickDimensions. Align sales and marketing, automate processes and make smarter decisions to maximise performance.
Dynamics 365 Field Service
Optimise scheduling of work orders and empower field service teams with the tools they need to efficiently complete service tasks and increase client satisfaction. With Dynamics 365 Field Service, quickly find and schedule the best resource for each job.
Dynamics 365 Project Service
Complete projects on time and on budget with integrated project tools. Dynamics 365 includes a range of templates to support you in building project plans that will show you who is working on what, and how the project currently stands.