We offer support for customers within New Zealand and Australia that have D365 systems based round D365 Business Central. We also support clients with earlier versions of this software including most NAV versions.
If you have NAV we are happy to support it. If you also wish to look at moving to more recent versions, including Business Central, we can prepare a migration plan and manage the move for you. See our section on "Migrating from NAV to Business Central".
As we are D365 and Business Central specialists, we offer a boutique personalised support service. Support is based on your specific business requirements and processes.
We have a support ticket service but we also very much try to deliver a very personalised service. Our aim is to give customers direct contact with their Lead Consultant who is tasked with gaining an extensive knowledge of the clients system and business processes. Knowing how you work and the specifics of your processes makes our support delivery much more effective and our clients tells us they really appreciate this more full and tailored response. We also find it also speeds up the whole support process.
We can support extensively modified NAV or Dynamics 365 Business Central systems prior to, during and post implementation. And, we have considerable experience in supporting systems that are integrated to external services and systems including POS systems, manufacturing plant systems, warehouse management systems, EDI systems and many more.